Once you’ve submitted a support ticket via the MyPressable Control Panel, or by sending an email to help@pressable.com you will receive a confirmation email that looks like this:

If this is the first time you’ve submitted a ticket, you’ll also need to activate your account. To do this click the link in the “User Activate” email which looks like this:

If you want to view the progress of the ticket, you can either click on the link found in the confirmation email, or go to help.pressable.com to log in. Please note that this is not the the same credentials as your MyPressable account.