TroubleShooting

Accessing error logs

In this article we will review how to access error logs for your website to assist in debugging a problem. There are a few locations that logs can be found – all need to be accessed through an SFTP connection. 1. php-errors This error log file is automatically generated and can be accessed via SFTP. […]

Troubleshooting SSL Issues

SSL issues and errors can occur for a variety of reasons. Below you can find information on troubleshooting some of the most common ones. Invalid or No SSL Certificate If your site has an invalid or no SSL certificate, you will be presented with an error such as this when you attempt to visit your […]

Understanding ABSPATH at Pressable

At Pressable, the WordPress Core files are symbolically linked to another location on the platform. In other words, they are not in the site root, as is the case with a standard WordPress install. Due to this, using ABSPATH to locate files in the site can result in errors. Understanding ABSPATH <?php var_dump(ABSPATH); Returns: string(19) […]

Using Find/Search & Replace on your Pressable Site

When you setup a site on Pressable, a staging URL is created: {site_name}.mystagingwebsite.com There are a couple of advantages of this staging URL: Migrating a site from another host: You can move the files and database and test before changing DNS. Cloning a site already on Pressable: Test updates, make changes, etc., without modifying your […]

Object Caching with Memcached at Pressable

By default WordPress object cache is non-persistent. This means that data stored in the object cache resides in memory only and only for the duration of the request. However, Pressable uses Memcached to store cached items in the object cache persistently across page loads to speed up your site. Queries must be cached very deliberately, […]

Troubleshooting SFTP Connection Problems

If you are experiencing trouble trying to connect to your website using SFTP, we have found that the following troubleshooting steps are helpful. In almost all cases one of these actions will help resolve the problem. Step 1 Verify that you are using the correct SFTP login details. Please note that this login is different […]

Troubleshooting Website Performance Issues

Intro There are multiple factors that can affect the amount of time that it takes for a website to load: improperly sized images, uncompressed Javascript files, and lack of caching to name a few. In this article we are going to walk through various steps you can take to test and better optimize the performance […]

Using the Query Monitor plugin

What is Query Monitor? The Query Monitor plugin is a free debugging tool that helps assess the performance of your website. It gives an in-depth analysis of all of the requests being made to the server including database queries, HTTP requests, hooks & actions, and so much more. It can be used to help identify […]

How to prevent Batcache page caching on Pressable

Pressable uses Batcache and Memcached to store and serve rendered pages. However, there are times where you might not want something cached, such as a specific page or cookie. This guide will help you exempt those items from Batcache. Before making these modifications, you will want to make sure that the page is being served […]

Using Cloudflare with SSL

Cloudflare is a DNS management service that works with Pressable. If you are using Cloudflare to manage your DNS, it is important to setup the SSL settings at Cloudflare to ensure it works with Pressable’s SSL. If you receive a “Getting Too Many Redirects” error, then this guide will help you resolve that issue. There […]

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