FAQ

Can Pressable migrate a site for me?

Pressable offers two automated methods for migrating your site over: Use the Pressable Migration Plugin Request a manual migration from the Customer Success team To arrange for a migration, log in to the MyPressable Control Panel and click on the name of the site that you wish to migrate. Next, click on the “Migrate Site” […]

What file permissions should I use?

The file permissions for core WordPress files and directories are managed for you. They cannot be changed. As your site’s wp-content folder is the only folder that has files consistently being modified, the contents of wp-content may need file permissions changes, especially if you have moved files/folders here from a previous host. Directories should have […]

Can Pressable restore a backup of my site?

Sometimes things happen—a failed plugin update, a theme upload failed, or maybe you’re writing your first lines of code. Whatever the case may be, if you’d like a backup restored, just reach out to our Customer Success team. We take backups of site files every 24 hours and databases every hour. We keep backups for […]

What are Pressable’s nameservers?

A name server is a computer server that hosts a network service for providing responses to queries against a directory service. If you would like Pressable to control your DNS, you will need to point your domain’s nameservers to us. Pressable’s nameservers are: ns1.openhostingservice.com ns2.openhostingservice.com ns3.openhostingservice.com ns4.openhostingservice.com ns5.openhostingservice.com You will need to goto your domain name registrar/provider to update this information. Be sure […]

Why are there plugins pre-installed on my site?

We install and manage a handful of plugins on every site to ensure that they are optimized to run on our systems. These plugins enhance the functionality of your sites and cannot be removed. Plugins included with every installation on our systems: Akismet – Akismet is a spam detection plugin. Jetpack – Jetpack is a […]

Is Akismet already configured?

Akismet is already installed and configured on Pressable sites. If you have any questions, please contact the Customer Success team.

Setting Up Your Email

At this time Pressable does not provide email hosting. To ensure your email is properly set up, you must point your domain’s MX records point to the email provider of your choice. If Pressable manages DNS for you — i.e. you pointed your domain’s name servers to ours — then you can add MX records […]

What is an MX Record?

An MX record is a type of resource record in the Domain Name System that specifies a mail server responsible for accepting email messages on behalf of a recipient’s domain. A preference value used to prioritize mail delivery if multiple mail servers are available. The set of MX records of a domain name specifies how email should be routed with the Simple Mail Transfer […]

Can Pressable register a domain for me?

Pressable does not provide domain registration services. If you’re looking for a domain registrar, check out GoDaddy.com or eNom.com.

Does Pressable offer database access?

We offer database access to your site through the popular open source phpMyAdmin software and programmatically. This provides you with direct MySQL access to your site. Accessing your Database via phpMyAdmin To open phpMyAdmin first visit the MyPressable Control Panel at my.pressable.com and select a site. Once a site is selected then click on the Database […]

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